Covid-19 update - This weekend, the Financial Conduct Authority announced they’re going to issue guidance to lenders regarding further support to customers affected by COVID-19. Until we receive guidance, your customers can still apply for a payment break or payment break extension. They can only have one extension per mortgage account. We’ll update our support pages when we have further details. More information

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Bank of Ireland UK is a trading name of Bank of Ireland (UK) plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 512956. You can confirm our registration on the FCA's website (This link will open in a new window). Bank of Ireland (UK) plc is registered in England & Wales (No. 7022885), Bow Bells House, 1 Bread Street, London EC4M 9BE.

Contact us

We're here to help. For registration and all business enquiries, including online support and case updates, call our enquiry line on 0345 266 8928*.

Get in touch

On Sunday 29th November, due to planned maintenance, our online application system will be unavailable between 8am to 12pm. There may also be intermittent periods of downtime throughout the day. We apologise for any inconvenience caused.