Covid-19 update - We’re closely monitoring developments and making changes as appropriate to help you, our customers and our colleagues. More information

Right Here for online product transfers

  • Use our online product transfer service
  • It's quick and easy
  • No legal or valuation fees
  • Reduce the term at the same time
Product transfer

Right Here for soft credit searches

  • Your customers credit file won't be impacted
  • Quickly check and confirm your customer’s affordability, great for new build
  • You can still trust our AIP decision
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More choice for your customers

Residential 2.07

5 Year fixed rate mortgage at 85% LTV

  • Standard Valuation Fee paid by Lender
  • Standard legal fees paid by Lender (for remortgagers only)
Find out more
Help to Buy 1.94

2 Year fixed rate mortgage at 60% LTV

  • Standard Valuation Fee paid by Lender
  • £500 Cashback paid to solicitor with advance
Find out more

Criteria lookup

Check whether your customers and their property meet our requirements.

Lending criteria

Current service levels

Correct as of

Approval in Principle referrals

that were referred on:

Tuesday 31st March
Full application referrals

that were referred on:

Tuesday 31st March
Applications to offer

are currently taking:

on average 10 working days

Your toolkit

Make life easier with these tools

Affordability calculator
First Start calculator
Support lookup
Criteria lookup
Solicitor search
Product search

Making your life easier

  • Service you can rely on with our award winning application system
  • Direct access to underwriters using case messaging, providing fast, consistent decisions
  • Give your customers more options with our wide product choice
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Criteria lookup

Check whether your customers and their property meet our requirements.

Lending criteria

Change to your customers’ mortgage payment

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Following the Bank of England Base Rate (BBR) change announced on 11th March, if your customers have a mortgage with us that’s on our Standard Variable Rate or is linked to the BBR, their monthly payment will change from 1st of April 2020. They should have received a letter from us by now telling them how much their new monthly payment will be. We’ll write to them by 9th April if the BBR cut announced on 18th March also affects them.