For intermediary use only

0345 266 8928*

*Lines are open 8.30am – 6pm Mon to Fri. Calls may be recorded for training and monitoring purposes. Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.

Covid-19 update - We’re closely monitoring developments and making changes as appropriate to help you, our customers and our colleagues. More information

Right Here for online product transfers

Use our online product transfer service
It's quick and easy
No legal or valuation fees
Reduce the term at the same time

Product transfer

Right Here for soft credit searches

Your customers credit file won't be impacted
Quickly check and confirm your customer’s affordability, great for new build
You can still trust our AIP decision

More choice for your customers

Residential 2.10

5 Year fixed rate mortgage at 85% LTV

Standard Valuation Fee paid by Lender
£400 Cashback paid to solicitor with advance
£995 Arrangement fee

Find out more

Help to Buy 2.49

5 Year fixed rate mortgage at 85% LTV

Standard Valuation Fee paid by Lender
£500 Cashback paid to solicitor with advance

Find out more

Criteria lookup

Check whether your customers and their property meet our requirements.

Lending criteria

Current service levels

Correct as of 9:00am, 16 July

Approval in Principle referrals

that were referred on:

Wednesday 15th July

Full application referrals

that were referred on:

Wednesday 15th July

Applications to offer

are currently taking:

on average 13 working days

Service update

Your toolkit

Make life easier with these tools

Affordability calculator

First Start calculator

BDM finder

Criteria lookup

Solicitor search

Product search

Making your life easier

Service you can rely on with our award winning application system
Direct access to underwriters using case messaging, providing fast, consistent decisions
Give your customers more options with our wide product choice

Illustration of three cogs working together

Criteria lookup

Check whether your customers and their property meet our requirements.

Lending criteria

On Saturday 18^th July, due to planned maintenance, our online application system will be unavailable between 6am and 8am.