Covid-19 update - This weekend, the Financial Conduct Authority announced they’re going to issue guidance to lenders regarding further support to customers affected by COVID-19. Until we receive guidance, your customers can still apply for a payment break or payment break extension. They can only have one extension per mortgage account. We’ll update our support pages when we have further details. More information

How to complete the First Start affordability calculator

 

 

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We're here to help. For registration and all business enquiries, including online support and case updates, call our enquiry line on 0345 266 8928*.

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Applicant finances

Annual income (£)

If the applicant is employed please include:

  • Their annual gross basic salary including any occupational pension (the amount before tax and national insurance deductions)
  • We’ll accept 50% of regular additional (non-guaranteed) income such as; overtime, commission and higher frequency bonuses
  • We won’t accept annual or bi-annual bonuses
  • Our underwriters may reduce the amount of reliance on this income at their discretion.

If the applicant is self employed, please average their last two years' earned UK taxable income (gross taxable income, not turnover), or use their most recent year's income if it’s lower than the average. Earned taxable income is defined as follows:

  • For sole traders, use their net profit figures
  • For partnerships, use their share of the net profit
  • For directors with a 25% or greater shareholding, use the total of their director's remuneration and dividend income.

If the term requested will extend into the applicant’s retirement and their retirement is less than 10 years away, please include either their anticipated retirement income or their current income if lower.

If the applicant receives child maintenance please include the annual amount received. The associated children should be entered in the “Number of children” field as financial dependants. Child maintenance cannot be the only form of income on an application.

If the applicant receives foster income please average their last two years' earned UK taxable income, or use their most recent year's income if it’s lower than the average. Foster children must be included in the “Number of children” field as financial dependants.

Monthly outgoings (£)

Enter the total amount (combined for joint applicants if financially dependent) the applicant will continue to pay each month for committed outgoings.

Include:

  • Car finance and personal loans
  • Student loans
  • Any loans or credit where acting as a guarantor
  • Hire purchase commitments
  • Overdraft interest calculated at 2% of the current overdraft balance
  • Credit card/store card/catalogue debts calculated at 3% of the current outstanding balance
  • Childcare costs/child maintenance/alimony
  • School fees

Exclude:

  • Living expenses (e.g. food, utility bills, clothes, petrol)
  • Subscriptions to leisure activities (e.g. gym or golf club membership)
  • Pension contributions
  • Commitments, payments or rent that will cease if this mortgage completes

Applicant information

This is the highest earning applicant (not including the sponsor).

Number of adults

Enter the number of adults who are financially dependent upon the applicants. Don’t include the sponsor.

Number of children

Enter the number of children under the age of 18 in the applicant’s household.

Interest rate

For variable rate products, or products fixed for less than 5 years, you don't need to provide an interest rate as we'll use our default stress rate. For products fixed for 5 years or more, please enter the interest rate of the chosen product. We’ll calculate a product specific stress rate to ensure the mortgage remains affordable. Visit our product page for more information.

Sponsor's mortgage

If the sponsor has a mortgage on their main residence, enter the outstanding balance in £ and the number of years remaining.

Then select the repayment type from the dropdown list.

For interest only mortgages, enter the monthly cost of repayment strategy, for example pension or savings payments. Please enter 0 if there is no commitment to monthly payments, for example if the sale of property is being used as the repayment strategy.

Contact us

We're here to help. For registration and all business enquiries, including online support and case updates, call our enquiry line on 0345 266 8928*.

Get in touch

Our award winning system

Our online mortgage application system is simple to use and easy to understand.

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Document upload
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Case messaging
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Follow the progress of your customer's application

Planned maintenance

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On Sunday 29th November, due to planned maintenance, our online application system will be unavailable between 8am to 12pm. There may also be intermittent periods of downtime throughout the day. We apologise for any inconvenience caused.