Covid-19 update - This weekend, the Financial Conduct Authority announced they’re going to issue guidance to lenders regarding further support to customers affected by COVID-19. Until we receive guidance, your customers can still apply for a payment break or payment break extension. They can only have one extension per mortgage account. We’ll update our support pages when we have further details. More information

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Planned maintenance

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On Sunday 29th November, due to planned maintenance, our online application system will be unavailable between 8am to 12pm. There may also be intermittent periods of downtime throughout the day. We apologise for any inconvenience caused.