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Product Transfer

Secure a new rate for your customers using our online product transfer service. We're right here for existing customers.

How does it work?

Thanks to our online product transfer service, it's quick and easy to transfer your customers to a new mortgage rate.

And you can book a product transfer for your customer up to 4 months early. Your customer's new interest rate will start on the expiry of their existing promotional period.

Why transfer with us?

  • It's quick and easy. Apply online in minutes
  • Reduce the mortgage term at the same time
  • No paperwork. The application can progress straight to offer.

To guarantee that your customer's product transfer takes effect on the 1st of the month after their current deal ends, we must receive their signed offer acceptance and any associated information by the 19th of the final month of their current deal. Offers are valid for 30 days.

You’ll receive a 0.25% proc fee for a product transfer.

Applying for a product transfer

To start an application you’ll need all of the following:

  1. 10 digit mortgage account number (found on your customer’s annual mortgage statement. Not the same as the case ID)
  2. Postcode of mortgaged property
  3. First name, surname and date of birth (for the same customer)
  4. Number of people named on the mortgage
  5. Last contractual monthly payment (must be correct to the penny).
How to do a product transfer


Supporting Materials

See our Product Transfer Process Flow Download


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