Submitting business

Registration is quick and easy

Our award winning online application system is simple to use and easy to understand.

Once registered, you can start submitting business straight away. And our mortgage experts will be there to support you throughout.

Creating AIPs and Applications is simple

Our online forms make it easy for you to enter and edit customer information. What’s more, you can create an AIP with a soft footprint and when your customer is ready, this can be converted to a full application with hard footprint in a single click.

Case tracking lets you know how your customers’ cases are progressing. When a case is updated we’ll send you an email to let you know.

When you’ve submitted a full application, we’ll tell you which documents we need for assessment. You can upload them to the system quickly and securely for underwriter assessment. And, you can use our online application system to view and pay any fees online.

Your case will be sent to an underwriter once we’ve received all the documents and the valuation report. So the quicker we get the information, the quicker we can produce your offer.

If you've got any questions, you can use case messaging to get in touch with our experienced underwriters. And if you need to see our current service levels, you can always check our service level update.

Make the most of your toolkit

Our online toolkit has lots of helpful tools to make things easier for you.

• Use our affordability calculator to get an instant estimate of how much your customer could borrow
• Interested in First Start? Use our First Start affordability calculator to calculate your customers' affordability
• Check whether your customers and their property meet our lending requirements with our criteria lookup tool
• Use our product search tool to find the right products to suit your customers’ needs
• Find a solicitor on our panel of approved firms
• Find your dedicated support to help with any criteria, website or application queries.

Stay connected

Call our enquiry line on 0345 266 8928* for:

• Case updates
• Application system queries
• Website questions