Online term reductions are here

12 August 2019

Great news! You can now request to reduce your customer's mortgage term online at the same time as switching them to a new product.

This means:

  • Speed: You can produce, submit and track offers online in minutes


  • Efficiency: It's quick and straight forward to use, saving you valuable time and effort
  • Choice: It's available for customers with Residential or Buy to Let products, with the option to add product fees to the loan

This latest feature is just one of many improvements we’ve made to our online systems and services; to save you time and make it easier for you to do business with us in the future. 

Planned maintenance


On Sunday 29th November, due to planned maintenance, our online application system will be unavailable between 8am to 12pm. There may also be intermittent periods of downtime throughout the day. We apologise for any inconvenience caused.