For intermediary use only

0345 266 8928*

*Lines are open 8.30am – 6pm Mon to Fri. Calls may be recorded for training and monitoring purposes. Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.

Covid-19 update - We’re closely monitoring developments and making changes as appropriate to help you, our customers and our colleagues. More information

Literature

Download the forms and guides you need to submit business.

Criteria lookup

Check whether your customers and their property meet our requirements.

Lending criteria

Buy to Let Guide: Download

Valuation and Survey Fees 2018: Download

Data capture form: Download

Documents we'll need: Download

New property details form: Download

Repaying your interest only mortgage: Download

Repaying your mortgage after retirement: Download

Tariff of mortgage charges: Download

Top tips for uploading documents: Download

Direct Debit Mandate (for account numbers starting with 80): Download

Direct Debit Mandate (for account numbers starting with 82): Download

Standard Legal Fees Explained: Download

Criteria lookup

Check whether your customers and their property meet our requirements.

Lending criteria

Our award winning system

Our online mortgage application system is simple to use and easy to understand.

Document upload: Securely upload multiple documents per application

Case messaging: 2-way communication with your underwriter

Case tracking: Follow the progress of your customer's application

We're on a roll

Following the Bank of England Base Rate (BBR) change announced on 11th March, if your customers have a mortgage with us that’s on our Standard Variable Rate or is linked to the BBR, their monthly payment will change from 1st of April 2020. They should have received a letter from us by now telling them how much their new monthly payment will be. We’ll write to them by 9th April if the BBR cut announced on 18th March also affects them.