Covid-19 update - We’re closely monitoring developments and making changes as appropriate to help you, our customers and our colleagues. More information

Contact us

We’re here to help. Get in touch by phone, email or post and we’ll answer your query as quickly as we can.


BDM finder

Find your dedicated BDM and TBDM using your postcode.

Search here


For registration and all business enquiries, including online support and case updates, call our enquiry line.

0345 266 8928*

Lines are open 9am - 5pm Monday - Friday



  • Option 1 to discuss options for an existing customer
  • Option 2 to discuss a new business opportunity, alternatively you can check our criteria look up tool
  • Option 3 for an update on a submitted application, alternatively you can log in to your portal
  • Option 4 if you are a solicitor requiring an update on a submitted application
  • Option 5 for technical support.


Please don’t send us confidential or sensitive information by email as we can’t guarantee its security.


Bank of Ireland UK
PO Box 3191
One Temple Quay

BDM finder

Find your dedicated BDM and TBDM using your postcode.

Search here

Our award winning system

Our online mortgage application system is simple to use and easy to understand.

Document upload
Securely upload multiple documents per application
Case messaging
2-way communication with your underwriter
Case tracking
Follow the progress of your customer's application

Change to your customers’ mortgage payment


Following the Bank of England Base Rate (BBR) change announced on 11th March, if your customers have a mortgage with us that’s on our Standard Variable Rate or is linked to the BBR, their monthly payment will change from 1st of April 2020. They should have received a letter from us by now telling them how much their new monthly payment will be. We’ll write to them by 9th April if the BBR cut announced on 18th March also affects them.