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We’re here to help. Get in touch by phone, email or post and we’ll answer your query as quickly as we can.

 

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Phone

For registration and all business enquiries, including online support and case updates, call our enquiry line.

0345 266 8928*

 

 

Press:

  • Option 1 to discuss options for an existing customer
  • Option 2 to discuss a new business opportunity, alternatively you can check our criteria look up tool
  • Option 3 for an update on a submitted application, alternatively you can log in to your portal
  • Option 4 for technical support such as password resets.

Email

Please don’t send us confidential or sensitive information by email as we can’t guarantee its security.

Post

Bank of Ireland UK
PO Box 3191
One Temple Quay
Bristol
BS1 9HY

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Our award winning system

Our online mortgage application system is simple to use and easy to understand.

Register
Document upload
Securely upload multiple documents per application
Case messaging
2-way communication with your underwriter
Case tracking
Follow the progress of your customer's application

Issues for Apple users

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You currently can’t apply if you’re using an iPad or iPhone with iOS 12.2 or higher. We’re sorry for any inconvenience this causes - please use another device.